Carol Jefkins C. Psychol. BA (Oxon) MSc AFBPsS
Senior Associate
Carol is an ex-colleague from SHL with over 20 years' experience as a Chartered Occupational Psychologist, working in assessment and development consultancy. She has worked with a wide range of organisations in the UK and internationally, across sectors including financial services, telecommunications, media, pharmaceuticals, hospitality & leisure, consumer goods and supermarkets. Prior to working as an independent consultant, she worked as a Learning & Development Consultant at One2One (now T-Mobile) where she was responsible for redesigning the organisational competency framework, improving selection and performance management in the call centres and designing development centres for technical professionals.
Her areas of expertise include competency design, Assessment and Development Centres, simulation exercise design, executive assessment, 360° feedback, development planning and coaching.
Carol is also an experienced designer and facilitator of leadership, management and personal development programmes and team events. She holds Certificates of Competence in Occupational Testing Levels A and B, and is a registered user of numerous psychometric tests and questionnaires, including OPQ, WAVE, 16PF, MBTI, FIRO-B and HDS. She has also completed a Certificate in Coaching and is working towards a CIPD Intermediate Certificate in HR Development.
Carol's strength is her ability to bring a potent mix of creativity, best practice and pragmatism to her work, along with a great energy and dedication to deliver results. This is what clients love about her and why we choose to work with her.
Carol lives in Buckinghamshire with her husband, two teenage boys and their dog.